Help Center: Orders, Refunds and Support

FAQ

Can I get a refund?

If your order has not started yet, you can ask for a full refund within 24 hours of confirming it. Once a booster is working, a partial refund is worked out from the share already completed.

Are my account details safe?

Login details you share for a boost are used only for that order, and are visible to the player handling it and our support team. We recommend changing your password once the order is finished.

What happens if there is a dispute?

Open a dispute through support within 48 hours. We notify everyone involved, gather evidence within 3 business days, then issue a binding decision within 7 business days.

Could a boost affect my game account?

Boosting and coaching may run against a game publisher's terms of service, and any ban or restriction that follows is your own responsibility. eboost.gg has no affiliation with any game developer.

How soon does my order start?

A booster is assigned to a service order within 36 hours of confirmation. Any completion time you see is an estimate, not a guaranteed deadline.

How do I manage cookies and my data?

You can control or clear cookies from your browser settings at any time. To exercise your data rights, email us and we will respond free of charge within 30 days.